Web analytics support by the hour

<b>Get a dedicated analyst on your team</b>

Get a dedicated analyst on your team

Your own analyst by the hour, with no hiring costs and no full-time salary. Stop wrestling with the technical side of analytics and work with a partner who takes it off your hands.

BetterSupport is your external analytics team. We work proactively in the background to make sure your data is collected correctly and that you get only the information that matters for your business goals.

We take the load off your team and provide full technical support, clear reports and insights, proactive advice, training and any other web analytics help you need on demand.
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Get full analytics support

Over 6 months- 10%
No fixed term

Basic

10 h per month

2200 PLN
2000PLN

Beginner

  • dedicated request channel via email or Slack
  • carry unused hours over to the next month
  • PLN 200 net per hour
  • borrow hours from the next month

Optimal

20 h per month

4000 PLN
3600PLN

Growth

  • dedicated request channel via email or Slack
  • carry unused hours over to the next month
  • PLN 180 net per hour
  • borrow hours from the next month
  • regular training on what's new in analytics (not deducted from your hours)

Advanced

40 h per month

7600 PLN
6800 PLN

Data driven

  • dedicated request channel via email or Slack
  • carry unused hours over to the next month
  • PLN 170 net per hour
  • borrow hours from the next month
  • regular training on what's new in analytics (not deducted from your hours)
  • audit at the start of the engagement (not deducted from your hours)

What you can count on

Server-side

One of the biggest problems your online marketing faces today is the context in which cookies are set. Cookies set in a third-party context come with many restrictions, above all a lifetime cut to just 7 days in browsers such as Safari and Firefox. We provide a complete server-side setup that helps your business and your marketing grow.

Tagging and Data Layer

Need to send a conversion event to an analytics or performance marketing tool? Want to add a new tool to your website or pull specific information from it? Google Analytics or Adobe, Meta Pixel or Floodlight tags, we'll take care of all of it.

Analytics

Conversions suddenly dropped and you can't tell why? We'll investigate the problem and suggest how to fix it.

Need to change settings in Google Analytics or another analytics tool? We'll advise you and implement the changes.

With our service, you get a holistic approach to web and app analytics.

Big data and reporting

Raw data from different sources and systems, and no idea how to visualize it? We'll prepare the right reports and summaries. We work in the Google stack (Google Analytics, Google Ads, Google BigQuery and Looker Studio) and in other systems too (Adobe Analytics, AppsFlyer, Piwik or Matomo). We have extensive experience integrating and combining data from different platforms (Google Ads, Meta, Campaign Manager, LinkedIn Ads, etc.)

Audit and training

Are you making key business decisions based on data you don't fully trust? Analytics configuration errors are a silent ROI killer. We start every engagement with an audit. We also explain every implementation we deliver and, if needed, train your team on it.

Cookie management

Need help maintaining your cookie management tool and updating its configuration for newly added tags? Or are you only planning to implement one? We'll handle everything, including help with the legal side.

One provider for everything

Our service covers a lot of ground, so you don't need to look for several providers. We'll do almost everything for you, from tagging and building reports to analysis and recommendations. Get in touch to find out more.

A package that fits your needs

Every company has different needs, so we've put together several packages depending on how much support you need. Needs also change over time, which is why you can switch packages at any point. We believe a happy client is one whose service fits like a tailored suit.

Dedicated account manager and request channel

No more requests left unanswered. When you choose our services, you get a dedicated account manager and a dedicated channel for your requests. From day one you know exactly who is responsible for your work, and you can collaborate as if you were on the same team.

Cancel at any time

The service works as a subscription. If you decide you no longer need it, you can cancel at any time.

What our clients say

philips

We work with Bettersteps on e-commerce data analysis and on improving the performance of our digital campaigns. The Bettersteps team is highly professional, meets deadlines and is flexible in adjusting resources to our needs. The collaboration runs smoothly, and communication with the agency is always quick and to the point. I recommend Bettersteps as a reliable web analytics partner.


 

Artur Iwański | E-commerce Manager | Philips Polska

We have been working with Bettersteps for more than two years. Together we built our entire data infrastructure on the Google stack (Google Analytics 4 + BigQuery). The team showed great commitment and deep expertise, helping us reach our goals and implement analytics across all the portals we run. I highly recommend working with Bettersteps.

 

Piotr Zimak | Head of Data Distribution Center | Telewizja Polska S.A.

FAQ

Does the support include implementing analytics tools?

How long is the contract?

What exactly do you do within an hourly package?

Which hourly package should I choose?

Do you hand over the work you've done?

Talk to us about working together

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